Estes World Shipping Policy

Effective Date: 25/4/2025

At Estes World, we’re committed to delivering your order safely and on time. Please review our shipping policy below for details on processing times, delivery methods, shipping costs, and more.

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1. Order Processing

• Processing Time: All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your payment confirmation.

• Order Delays: If we experience a high volume of orders or issues with stock or fulfillment, we’ll notify you by email.

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2. Shipping Rates & Delivery Times

We offer several shipping options to suit your needs. Shipping fees are calculated at checkout based on your location and chosen delivery method.

Delivery times are estimates and may vary depending on carrier delays, customs processing, or unforeseen issues.

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3. International Shipping

We ship to most countries worldwide. Please note:

• Customs & Duties: International orders may be subject to import taxes, customs duties, or fees. Estes World is not responsible for these charges. They are the responsibility of the customer.

• Shipping Times: May vary depending on destination country and customs processing.

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4. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your package using the provided link or tracking number.

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5. Shipping Address Accuracy

Please ensure all shipping details are accurate at checkout. Estes World is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.

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6. Lost, Stolen, or Damaged Packages

If your order is lost, stolen, or arrives damaged:

• Contact us at support@estesworld.com within 7 days of the expected delivery date.

• We will work with the carrier to file a claim and, where applicable, send a replacement or issue a refund.

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7. Questions?

For any questions about your order or our shipping policy, contact us at:

📧 support@estesworld.com